Lifestyle

Hospital waiting rooms subject of study

Professor John Jenkins.
Professor John Jenkins.

A TEAM of researchers from Southern Cross University have used hospitality and broader management principles to look at what goes on in hospital emergency waiting rooms.

The unique study, commissioned in 2009, has made 30 recommendations covering key issues including staff communication, cultural awareness, waiting room design, safety and security.

A team of eight researchers spent 260 hours observing emergency department waiting rooms and conducted interviews with 66 staff.

The team set out to examine what actually happens during the waiting period, before the person goes through into the emergency department.

The full report and recommendations can be downloaded here. See the full story in tomorrow's Northern Star.

Topics:  emergency departments, southern cross university


Local Real Estate

finda logo
Featured Real Estate
Solid Entry Level Home... $369,000
House 4 2 2
Elevate Your Lifestyle! $649,000
House 4 2 2
Brand New Free Standing... Price Guide...
House 3 2 3

Join the Community.

Get your local news, your way.

Stay Connected

Update your news preferences and get the latest news delivered to your inbox.


Marketplace

Special Offers & Promotions

Compare & Save