Lifestyle

Newly opened Bilambil day spa named best in Australasia

Enrich owner Karina Stephens has a huge smile after winning a prestigious industry award.
Enrich owner Karina Stephens has a huge smile after winning a prestigious industry award. Contributed

ENRICH Retreat and Spa at Bilambil Heights has achieved a major milestone only eight months after opening.

The day spa has won an industry award for the best day spa in Australasia, which was bestowed by industry body ASPA.

The award recognises excellence in businesses that provide high standard service in every area from staff to facilities to policy and procedures.

Spa owner Karina Stephens said "we opened the doors in January and it was a miracle just being able to do that, considering money was so tight and we were advised not to open until we had everything we needed in place.

"Even though we are a small business, we acted like we were a big business, everything we do is documented and evaluated continually.

"I think that attitude contributed to winning, especially when we were competing against much larger more established businesses.

"An attitude of excellence and dedication to my passion is what helped me succeed in winning the category for Best Day Spa (rural)."

Mrs Stephens and her husband Ian moved their existing training and development business from Sydney to Tweed Heads in September of last year and although preparations for the day spa were ongoing, the couple decided to open the doors anyway.

"I looked at people in the industry that were among the best and they became my benchmark.

"If I was going to open a day spa then it had to be special, it had to provide six-star service and it had to enrich lives," Mrs Stephens said.

Enrich offers an escape for busy people and encourages them to come for at least two hours and use all the facilities.

"That way they are really able to start to unwind and de-stress emotionally and physically," Mrs Stephens said.

Topics:  bilambil, day spa



Surfer's shark tale: 'That's when it's come straight at me'

Pictured at Kingscliff this morning Rodney Clark has survived a Great White encounter.

"I lost sight of my son because a wave hit him"

Sleeping rough for Fred's Place

ALL RUGGED UP: From left, Lenny McLennan, Jason McDonald, Gerard Robinson, Gordon Rhodes and Stuart Burrows prepare for Fred's Place Sleep Out.

Tweed locals show support for homeless by sleeping outside in boxes.

Latest deals and offers

Drowning Pool gig review at Max Watt's

Drowning Pool played Brisbane with A Breach of Silence and She Cries Wolf at the Max Watt's House of Music.

Drowning Pool prove that 'bodies' hit the floor when they play

#SaveMarinaJoyce: How ISIS theory took over youtube channel

One young Youtuber accidentally gave rise to a conspiracy theory

Talking whiskey with Jack Daniel’s master distiller

It all comes down to the distillery

SIXTY MILES AHEAD sign with Eclipse Records, prepare new album 'Insanity'

Sixty Miles Ahead sign with Eclipse. Photo Contributed

Sixty Miles Ahead to release new album on Eclipse

Thy Art Is Murder are killing it

See Thy Art is Murder on their killer tour happening right now. Photo Contributed

We talk with Thy Art is Murder about touring, babies, and new music

Date announced for Prince tribute concert

A Prince tribute concert will take place later this year

Queensland's $1 town goes under the hammer today

The township of Yelarbon is up for sale.

Unprecedented auction of town's business centre with no reserve

Work starts on $15M Caloundra apartment building

Turning the first sod at the Aqua View Apartments site in Kings Beach are (from left) husband-and-wife developers Alex Yuan and Stella Sun with construction company Tomkins director Mike Tomkins and Councillor Tim Dwyer.

Developers excited about addition to Kings Beach skyline

Plans revealed for 1500-lot 'master-planned community'

Precinct will be bounded by Boundary St and Shoesmith Rd

Ecco Ripley sales run sparks prime release

MOVING IN: Sekisui House has announced the release of more residential blocks at Ecco Ripley.

Sekisui House is preparing to unveil more land at Ecco Ripley

Massive residential 9-storey high-rise hit by delays

An artist’s impression of the eight-storey-high apartment complex that Bernoth Holdings wants to build in South Toowoomba, next to the City Golf Club.

Developer struggles to get approved high-rise development started