Coolangatta Hotel takes south stand on anti-violent behaviour

PATRONS to Coolangatta Hotel will now have their IDs scanned and their photo taken in a bid to stamp out anti-social behaviour at the%venue. The sophisticated computer software program, which stores pat- rons' photos and details for up to 28 days as part of new conditions of%entry, was launched at the pub at the weekend. The move follows an 18-month-long review of in-house safety procedures, and comes in the wake of a spate of violence on Tweed and%Coolangatta streets. The computerised entry system, used extensively throughout Victoria and in select Gold Coast venues, is part of a major security overhaul at the pub, which is currently undergoing a multi-million-dollar refurbishment. "Given the security situation in Queensland, and NSW and the increase in violence in Tweed and Coolangatta, we wanted to create a safe environment for our patrons," said group compliance manager Clint Britton. "Any increase in crime in and around the area is of concern to us. Hopefully this will be an effective way to keep people away who are looking to cause trouble." Mr Britton said the entry system would be used at the discretion of management during busy periods, including weekends and holidays. "We will be using it during%periods classified as a risk," he said. "Obviously the dynamics of a%Friday or Saturday night are going to be a lot different to five o'clock on a Wednesday afternoon." The hotel's tough stand has not been welcomed by all patrons. Tweed resident Kristine Booth, who was out with a group friends all aged in their 50s, was stunned to be turned away from the hotel about 7pm (NSW) on Saturday after some were unable to produce IDs. Ms Booth, a regular at the pub, phoned management to complain about the new system, but said she wouldn't be put off returning. "It's my favourite pub ... if management have corrected it, then I'll give them another shot," she said. "What they've got to realise though is that locals just won't put up with that sort of thing."



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