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Company baffled by ACCC alert

Fiona Schinnel said she is sill waiting for word from the ACCC.
Fiona Schinnel said she is sill waiting for word from the ACCC. John Gass

A TWEED businesswoman claims a national consumer watchdog is hurting her company.

Fiona Schinnel owns Safety Compliance Pty Ltd, which the Australian Competition and Consumer Commission targeted in a public warning last month.

The warning alleged that Safety Compliance made misrepresentations about occupational health and safety requirements and engaged in harassment, coercion and misleading or deceptive conduct.

"We would usually have about 15 or 16 staff here, but right now we have six," Ms Schinnel said.

"We are working through it. We have received no correspondence from the ACCC since the alert.

"But it's affecting business."

Ms Schinnel said all telemarketers worked to a code of conduct.

Rachel Quinn has worked for Ms Schinnel for the past three months selling safety compliance material.

"We are getting a lot of support from the customers," Ms Quinn said. "Most of the people weren't aware of the (workplace safety) changes that were bought in."

Ms Quinn said she didn't understand why the company was targeted. She said staff were never misleading and no payments were expected before delivery of the product.

The ACCC refused to comment on its correspondence with Safety Compliance Pty Ltd.

Topics:  accc



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