Fair Trading are warning of a phone scam in which the caller claims to be from Government department Reclub, which does not exist.
Fair Trading are warning of a phone scam in which the caller claims to be from Government department Reclub, which does not exist.

Fair Trading warn of "Karen the scammer"

ACTING NSW Fair Trading commissioner John Tansey has congratulated Banora Point retired public servant Jan Dixon for raising the alarm when she received a suspicious phone call this week.

The scammer claimed to represent a new federal government agency called Reclub.

The woman told Jan that her name was Karen and that Jan was entitled to a $5248 refund.

She was told to call Christopher Duncan on 02 6100 1883 and quote a reference number RJ5412.

But due to Jan's experience dealing with government agencies she questioned the caller, suggesting there was no such agency.

Jan said her sister in Dulguigan also received the same call two weeks ago.

"I find it so offensive that scammers will lie about being a legitimate government agency to try and take money from people like me and my 83-year-old husband," Mrs Dixon said.

"These scammers will be seeking either bank account details or some sort of administrative payment to transfer the alleged refund," Mr Tansey said.

He said scams are a serious concern and has encouraged all people who receive these suspicious calls to hang up and report them.

"These scams affect all demographics and consumers should always report scams to authorities and warn their family, friends and neighbours," Mr Tansey said.

Mrs Dixon said she hoped her warning would prevent others from being convinced by "Karen the scammer".

To report scams call NSW Fair Trading on 13 32 20 or lodge a complaint at fairtrading.nsw.gov.au or call into any Fair Trading or Service NSW centre.

You can also report scams to scamwatch.gov.au.



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