Gamblers ban selves from clubs
TECHNOLOGY capable of curbing problem gambling across multiple sites has been rolled out in Northern NSW by Clubs NSW.
The Northern Rivers Gambling Service is pleased with the action that was rolled out Tuesday and includes training for club staff and local gambling counsellors.
With a click of a button gamblers will be able to ban themselves from any club, gambling areas of any club or areas of any club with poker machines.
Service team coordinator and counsellor John Kerr said the Australian Hotels Association already had a program in place allowing gamblers to sign one document banning themselves from as many venues as they wished.
"Clubs NSW have had the position that problem gamblers have had to ban themselves from individual clubs," Mr Kerr said.
"This hasn't been feasible because of the shame involved, and inherent time and effort."
He said the move by clubs to provide a "one stop shop" was welcome because "self-exclusion works well".
"Ours is one of the most prolific areas of self-exclusion," Mr Kerr said.
"For some people the psychological contract involved is very powerful, though others do need to be tapped on the shoulder by club staff and management, and reminded.
"Self-exclusion on its own is not recommended - it should be combined with counselling and other techniques we can assist with."
The technology allows gamblers to complete a legally binding self-exclusion document in the presence of a gambling counsellor or a trained facilitator at their local club
Richmond MP Justine Elliot said self-exclusion was an important support measure for problem gamblers.
"I welcome any measures my local clubs take to reduce problem gambling in our community," Mrs Elliot said.
"As part of our reforms to help problem gamblers and their families, we will work with state and territory governments as well as industry to develop a nationally-consistent approach to self-exclusion."
Clubs NSW CEO Anthony Ball said self-exclusion in combination with counselling was the best way of helping problem gamblers beat their addiction.
"During the six month trial 136 problem gamblers chose to ban themselves from a combined 569 clubs in Broken Hill and the Central Coast.
"Under the previous system, it could have taken weeks or even months for a problem gambler to visit each of those clubs and inform the staff they wanted to be banned from gambling," Mr Ball said.
The first of its kind in Australia online system will be provided to NSW clubs and gambling counsellors to assist their clients free of charge.
An independent assessment by Macquarie University concluded self-exclusion services were profoundly valuable in assisting problem gamblers.
Findings included:
88% of surveyed participants found the self-exclusion program to be satisfactory for their needs;
76% of surveyed participants found themselves financially better off after participating in the self-exclusion program;
65% cited significant improvement in their personal relationships as a result of participating in the program;
More than 70% reported significant reductions in the money spent on gambling as a result of participating in the program.