Ivory going back to funky days
THE Ivory Tavern is about to get funky and groovy, with the introduction of new general manager Tod Jackson.
“What happened to the two words everyone used to use, ‘funky and groovy’, that’s what we want to bring back,” Mr Jackson said.
“Our main goal is to come back to a family- orientated local tavern where people can come here to have a safe, good environment and to have a bit of fun.”
The Tweed Daily News sat down with Mr Jackson at the Ivory Tavern on Monday afternoon on some very comfortable couches overlooking the Tweed River.
“Running a hotel you have to have consistency, culture, clear communication, leadership and you’ve got to have an environment,” Mr Jackson said.
Customer safety also ranked high on Mr Jackson’s priority list, and as a father of three he is determined to create a safe and relaxed atmosphere.
“The locals who come here need to feel safe and relaxed. It’s very important today, everyone wants a safe environment and I want to get the families back here,” Mr Jackson said.
Mr Jackson has lived and worked in the Tweed shire for 10 years and hopes his local knowledge will help smooth his transition into the Ivory team.
“I’ve been here locally and I know a lot of people. I hope my presence here makes people feel more welcome, more comfortable,” he said.
Mr Jackson said customers could expect a “very clean hotel” with a new menu “if not as good as it is now, better”.
“Customer satisfaction and customer service is crucial,” Mr Jackson said. “I’m a real nutter on that.”
Ivory fans can become a member of Club Ivory.
Just chat to the staff in the bar for an application form or download one from www.ivorytavern.com