Jewel in the currency exchange crown
CROWN Currency Exchange owner Henry Koster has taken the long road on his way to establishing his business across Queensland’s south-east.
After three decades of working in businessin Brisbane and Sydney, MrKoster found himself looking for a company to operate in the Gold Coast region in 2004.
When a friend suggested a business that might be of interest in Surfers Paradise, Mr Koster took charge of Kings Currency Exchangeon the glitter strip, distinguishing himself and the business from the competition through superior service and price.
Mr Koster has now opened 12 stores using the Crown Currency Exchange name. After opening at The Pines shopping Centre in Elanora this month, Mr Koster will be hoping for a lucky 13 when he opens at the Logan Hyperdome in March.
The company’s Coolangatta office sees 80% of its business coming from south of the border, with the Tweed accounting for a large portion of customers returning to the store to exchange their money before travelling abroad.
What do you most enjoy about operating your business? Feedback we receivefrom satisfied customers and the excitement generated by the ebbs and flows of business. I also enjoy the stimulus of running a business as there’s always something different every day.
What is your biggest challenge in operating on the Tweed? I’d love for Queensland to have daylight savings, as it can be an issue with clients from over the border turning up when we’re not open yet as they don’t always realise we’re on Queensland time.
What is the biggest advantage of operating on the Tweed? We have many older customers. The Tweed has a strong population of baby boomers and seniors who travel and they represent our core demographic. Their patronage helps our business to be successful. Our seniors’ rates are a great help.
Visit Crown Currency Exchange online at crowncurrency.com.au.