Mum takes on Surfside pram rule
A BILAMBIL Heights mother hopes to change a Surfside Busline policy in the interest of her child’s safety.
Deanna Hellmuth is petitioning the public transport company to change its policy regarding prams and strollers on its Tweed and Gold Coast routes after she was forced to hold her six-month-old baby Layla and fold up her pram on a bus ride.
Ms Hellmuth had caught the bus on several occasions and left her baby in the pram without being told she was doing anything wrong.
The mother of one was catching a bus from Wharf Street in Tweed Heads late last month when she was finally made aware of the stipulation.
“It was only my fourth bus trip with the pram, and this was the first time I had been directed by the driver,” Ms Hellmuth said.
“I am not prepared to try to rely on my hold to provide safety for my child in a bus crash.”
Due to workplace health and safety, bus drivers are unable to assist Ms Hellmuth with loading her pram onto the bus.
“It’s a bit hard to juggle a baby and a pram,” she said.
Ms Hellmuth believes her pram is a safer option with locked wheels and a safety harness.
“That is why they put baby capsules in cars,” she said.
Ms Hellmuth established a Facebook group “I Support Babies in Prams/Strollers on Surfside Buses” and has begun circulating a petition in the community in the hopes of raising awareness about her campaign.
“I want to take these to Surfside to show that there are other parents out there who want it changed,” she said.
Ms Hellmuth inquired about the incident at Surfside Buslines and was told the pram policy had been in place for years.
“This policy is in effect to ensure the safety of all passengers, including yourself, your child and the driver, in case of an accident,” a customer service operator wrote back to Ms Hellmuth in an email.
She was also told it was “concerning” other bus drivers had not informed her of the policy previously.
TransLink, which operates with Surfside Buslines, said the policy was currently under review as a result of customer feedback.