TAXI turmoil with cross-border issues at the Gold Coast Airport are no more, thanks to the introduction of two ranks for passengers heading south of the border.
Tweed Taxi operations manager Murray Spence said the separate ranks for Tweed-based taxis will solve a lot of problems.
“Most passengers flying into the Gold Coast Airport - and particularly those from overseas - have no idea that New South Wales and Queensland taxi companies are governed by different regulations,” Mr Spence said.
“So they don't understand why taxi drivers are reluctant to take them on a short trip to Tweed Heads and why they're not familiar with the streets and accommodation houses over the border.
Mr Spence said the problems get worse for those looking to head further south.
“For longer journeys down to Kings- cliff, passengers also don't realise that Queensland taxis are entitled to charge for their return drive back to the border,” he said.
“There can be quite a difference between a visitor's taxi fare from the Gold Coast Airport in a Queensland taxi and their return fare a few days later in a NSW taxi.”
Tweed Tourism general manager Phil Villiers said the new system will ensure all visitors get a much-better first impression of the region.
“The taxi situation at the airport has been a major frustration for the tourism industry and business community south of the border for many years,” Mr Villiers said.
The new Tweed taxi ranks are located in the hire car parking bays, with one outside the Jetstar terminal and the other outside Virgin.