Region alerted to internet scam
DICK Richards has a message for older members of the Clarence Valley – those who aren't as technologically savvy as the younger generation – beware of scam internet companies.
The Daily Examiner fishing columnist said in five months, he has been “taken for a ride” by two companies he believed were affiliated with Telstra.
“They rang me with this wonderful offer to save lots of money,” he said.
Club Telco contacted Mr Richards last November offering impressive savings compared to his Telstra BigPond connection.
But it took the telco, which is part of the Dodo telecommunications company, until February to connect him.
After a short connection period and still no correspondence, Mr Richards was disconnected.
“I got a welcome letter 24 hours after I got cut off,” he said.
After getting reconnected with Telstra, Mr Richards was called by People Telecom with another offer, which he took up.
But on Monday, again with no correspondence, his connection was cut.
Mr Richards reported the companies to Australian Competition and Consumer Commission (ACCC) and the Telecommunications Industry Ombudsman.
The ACCC said the practices used by those companies – of not clearly identifying themselves and slow correspondence – were not against Australian Consumer Law.