Not good enough: Bill McKenzie from Bogangar believes the signage for Murwilumbah hospital needs to be clearer.
Not good enough: Bill McKenzie from Bogangar believes the signage for Murwilumbah hospital needs to be clearer. Scott Powick

Concerns over hospital signage

TWEED resident Bill Mackenzie believes Murwillumbah has insufficient signage pointing to the hospital.

Mr Mackenzie called an ambulance to his home on Friday night for his wife who was in pain.

Mary Mackenzie, 76, rode in the ambulance while her husband followed.

During the trip Mr Mackenzie said the ambulance driver missed a turn-off.

“When travelling to the Murwillumbah hospital it is easier to go the back way and faster if it is an emergency,” Mr Mackenzie said.

“We turned past the sugar mill in Murwillumbah heading south; the ambulance driver drove past the hospital turn-off and drove for 300 metres before turning down the right road because there was no sign.

“The question is why are there no signs in this area pointing to the hospital in Murwillumbah? In an emergency that is the most important thing in this town; not everybody is a local and knows where to go.”

Mrs Mackenzie remained in hospital for two days.

Mr Mackenzie was not placing fault on the ambulance service but rather he believes the area may be unsafe for tourists and new residents if they cannot find the hospital.

“It could be disastrous if somebody travelling through could not find the hospital just because there are no clear signs showing the way, especially at night if you are travelling down the back roads,” Mr Mackenzie said.

Acting Inspector for the Tweed Ambulance Zone Wayne McKenna said the emergency service preferred clear signage.

“The ambulance service finds it beneficial to have residences well marked and clearly visible from the street because it makes the job of all emergency services much easier,” Mr McKenna said.



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