Sorry about your pooch, come choose another
THE Fraser Coast council has offered an unqualified apology to a devastated family after their beloved dog was mistakenly euthanised at Hervey Bay Pound - and it has offered them another dog.
Scarness woman Tania Bell told the Chronicle the loss of her five-year-old dog, Tara, was heartbreaking.
Tara had escaped from her yard and had an altercation with a neighbour's dog before being taken to the pound.
Because of the incident with the other dog, Tania was informed that she would need to increase the height of her fence to 1.8m before Tara could come home.
Tania purchased more than $2500 worth of timber and other items to get the fence built.
However, when she went to see a council compliance officer to double check what needed to be done before Tara could come home, she was informed the dog had been euthanised.
Tania lost her husband, Rob, to skin cancer three months ago and the loss of Tara compounded her family's heartbreak.
She said she wanted to try to ensure another family would never have to go through the same heartbreak.
Fraser Coast Deputy Mayor George Seymour said he understood the family's distress.
"It is obviously a highly regrettable incident and I can completely understand her distress and heartache," he said.
"We are reviewing our internal systems and processes and they will be amended as needed to ensure that such a regrettable incident does not occur again."
Mr Seymour said while there was no way for the council to replace Tara, the council had made an offer of another dog of the family's choice from the pound.
The council has also agreed to reimburse the family for the cost of the fence.