Sweet smell of success for Tweed couple
THE smell of success is in the air, with Ecomist franchisees Craig and Alicia McNiven providing a fresh aroma on the business landscape.
Mr McNiven, with a background in sales and supplying raffle prizes to pubs and clubs in NSW, stumbled upon Ecomist and its ability to suppress odours, when clients were seeking solutions to cigarette smoke odour.
Purchasing Ecomist products, Mr McNiven was offered work servicing their clients, which opened his eyes to the opportunities of the hygiene business.
Fast forward 12 years, and Mr and Mrs McNiven have been running their franchise for more than a decade, catering to a diverse range of clients from schools, aged care, child care, hospitality and restaurants, while also providing a domestic range of Natural Insect Control to eliminate flies, midges and mosquitoes.
The couple has run their franchise on the Gold Coast for over three years, have been a Tweed BEATS Awards finalist for the last two years and has won Ecomist Franchisee of the Year for Australia two years in a row.
What do you most enjoy about operating your business? Our business offers unique differences from competitors and we love solving people’s problems. We offer odour and insect control solutions, provide products like soap dispensers, paper, urinal deep cleans and sanitary bins and we like the flexibility of managing our time around work, family and community interests.
What’s the biggest advantage in operating a business on the Tweed? We live in a beautiful location and we love daylight savings and being able to pack so much into the day. Because the climate is so good here, we also have insects all year round, but further south, our insect control would be very seasonal.
What are your future plans for the business? There’s many possibilities but we’ll be looking at buying a warehouse or shopfront in the future and mainly supplying to the cleaning industry. We currently employ five people and will look to double that in the next year or two and with urinal deep cleans’ growth, we’ll aim to have a full-time team specialising in public toilets, schools, hotels and clubs in the area and surrounds.