Third Qantas A380 turned around in 24 hours
QANTAS has confirmed an Airbus A380 forced to turn back en route to Dallas yesterday was a replacement, after the original aircraft was grounded following an air conditioning fault.
Three Qantas planes were forced to make unscheduled landings in the space of just 24 hours, but the pilots' association says it is confident the problems on the aircraft were not related.
In the most recent incident, an Airbus heading from Sydney to Dallas on the world's longest non-stop commercial flight was forced to turn back four hours into its flight after problems with toilets, seat power and in-flight entertainment.
The airline said flight QF7 returned to Sydney for "customer comfort" reasons.
"While the aircraft could have continued flying safely to Dallas, the decision was made to return to Sydney in the interests of passenger comfort on what is a long flight," the airline said in a statement.
Our Sydney to Dallas flight (QF7) returned to Sydney after about four hours in the air due to a technical issue that impacted seat power, the in-flight entertainment system and some of the toilets.
While the aircraft could have continued flying safely to Dallas, the decision was made to return to Sydney in the interests of passenger comfort on what is a long flight.
We've sincerely apologised to our customers for their patience and understanding for what was a frustrating experience.
Customers who don't live in Sydney have been put up in hotels for the night and all others given transport home. We've rebooked customers on another flight to Dallas leaving tomorrow morning.
The aircraft was an A380 and it landed back in Sydney at 10.30pm.