Tweed bank accounts raided by credit card skimmers
SKIMMERS stung a Nobbys Creek family for more than $3000 in a credit card fraud last week.
Catherine Hayes said she received phone call from a National Australia Bank security team member telling her there was unusual activity on her credit card late last week.
That's when she discovered the maximum amount had been withdrawn from her credit card account illegally.
My mum just told me someone had $28,000 taken in the Tweed and I heard $19,000 was taken out from a Murwillumbah account.
"I felt sick," she said.
Mrs Hayes said she and her husband were just four days away from jetting overseas for a holiday.
"To find out we had a zero balance just before out trip was devastating," she said.
The bank froze the credit card. "They're going to reimburse us 100% so that's good," she said.
Mrs Hayes said she had heard of two other Tweed Shire residents who had been stung by skimmers.
She said she had no idea how her details were stolen but knew she wasn't the only one in Tweed.
"My mum just told me someone had $28,000 taken in the Tweed and I heard $19,000 was taken out from a Murwillumbah account," she said.
Tweed police crime manager Brendon Cullen said no card skimming had been reported in the Tweed recently.
Inspector Cullen said if your card is skimmed, tell police and your bank.
"As time goes by there's more and more ways for people to skim your card," he said. "It's getting more difficult to identify the devices."
He recommended keeping a close eye on your bank balance and reporting suspicious activity to your bank immediately.
An NAB spokesman couldn't confirm any incidents in the Tweed for privacy reasons but did say "if a fraud is committed on our customers' accounts, we will refund them 100%".
"Our Financial Crime team works with relevant law enforcement authorities to shut down fraud when it occurs and pre-empt new fraud before it occurs."