Council defends slow processing

TWEED Shire Council has announced the high quantity of development applications and value of development in the area as the reason application processing times are more than a month longer than the state average.

A performance-monitoring report revealed the average gross processing time had been lowered but was still 34 days longer than state average.

In a prepared statement, director of planning and regulation Vince Connell said council was committed to the improvement of development and building processes.

“It needs to be recognised that Tweed council is being measured against a wide range of councils, with varied quantities of development activity and complexity of issues ...” Mr Connell said.

“When compared against other northern region councils, Tweed council deals with a much higher quantity of applications and value of development than these councils, which is not taken into account.”

He said, however, council staff had been working towards and promoting the introduction of “e planning” practices.

“E planning is all about utilising web-based systems and electronic functions to replace many of the manual, paper-based actions,” he said.



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