TWEED Shire Council received 40 complaints with the New South Wales Division of Local Government this past financial year – the third highest in the state.
TWEED Shire Council received 40 complaints with the New South Wales Division of Local Government this past financial year – the third highest in the state.

Tweed in most complained about

TWEED Shire Council is the third-most complained about local government body in the state.

A raft of grievances, many of which relate to The Point development at Hastings Point and the Repco Rally Australia, have earned the council 40 complaints with the New South Wales Division of Local Government in the past financial year.

This is down from 73 complaints in the 2007/08 year.

The New South Wales Government released details of the complaints yesterday.

Local Government Minister Barbara Perry said it was important to remember the number of complaints against the council had actually gone down.

“We know that most councils do a good job but they need to remember at all times to work in the interests of their community,” Ms Perry said.

“It’s also important to recognise that while there are a minority of councils that continue to receive large amounts of criticisms, the number of complaints against councils overall is down on last year.

Of the 1200 complaints received across the 152 local governments, 25 per cent were about planning and development, 15 per cent about governance and misconduct, and 11 per cent about enforcement, with conflicts of interest, customer service and mismanagement also featured.

Tweed was amongst the top 21 councils which combined received more than half of all complaints in the past year.

“It’s very concerning that such a relatively small number of councils account for more than half of the 1200 complaints received,” Ms Perry said.

Tweed mayor Warren Polglase said he was not surprised by the findings.

“They are probably the same group people of people who filed complaints about both events.”

Cr Polglase said it was important to look beyond any inconveniences caused by council-approved developments. “90,000 people live here and 40 complaints is nothing.”

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