Kirby Hamilton

Vodafone promises fastest speeds, but not in the Tweed

VODAFONE may have recently launched what they claim is the fastest 4G network in Australia, but Tweed residents have been all but forgotten.

Late last month My Daily News reported many regional customers connected to the carrier's network were struggling to access reasonable download or upload speeds.

The problems remains widespread, with Vodafone's own coverage checker designating large areas of the Tweed as offering only limited indoor coverage.

But Vodafone CEO Bill Morrow seemed nonplussed by existing issues that plague Tweed's Vodafone network

And while good indoor and outdoor coverage was listed in areas such as Banora Point, My Daily News personally tested coverage and found internet access to be noticeably slow and calls to be broken up and occasionally unrecognisable.

In a previous statement Vodafone claimed the issues would be fixed in time, but currently Tweed residents are struggling with largely unreliable service, while other regional and metropolitan locales around the country enjoy speeds of up to 100Mbps.

But Vodafone CEO Bill Morrow seemed nonplussed by existing issues that plague Tweed's Vodafone network.

"We have invested heavily in our 3G and 3G+ networks and we know our wide-band 4G rollout is going to thrill our data-hungry customers," he said.

To add insult to injury, Mr Morrow sung the praises of Vodafone's updated technology loud and clear.

"Vodafone customers in 4G areas with compatible devices will have access to speeds that are among the fastest not only in the country but in many parts of the world," he said.

"We have rebuilt our 3G network and rolled out a brand-new 3G+ network and today we're offering a leading-edge 4G network to customers on the best value plans in market."

"To say this is an exciting time for the Vodafone brand in Australia is putting it mildly - but we want our customers to be the judge of that and we're looking forward to hearing what they think of our new 4G network."

Mr Morrow may currently be asking for feedback on Vodafone's self-lauded network, but Tweed residents will not be applicable, at least for the foreseeable future.



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